Notes from
the House
Frequently Asked Questions
visiting the space
Thús Huma is located at our dedicated showspace in West Hollywood, CA. Full address and visitor details are shared upon booking.
Visits are by appointment only. This allows us to offer a calm, immersive experience and provide dedicated time with the collection.
You can request an appointment through our website or by contacting us directly at info@thushuma.com. Private and group viewings are available.
Yes. We regularly host intimate walkthroughs, exhibition previews, and themed gatherings. Invitations are shared with our mailing list.
Personal photography is welcome unless otherwise noted for specific works. For professional shooting or content creation, please contact us in advance for approval.
Exhibits & Collections
Events are primarily invitation-based. Joining our mailing list ensures you receive notice of future gatherings.
Yes. We partner with aligned brands, cultural bodies, and design institutions for thoughtful, material-driven events.
Some pieces are exhibition-only or part of our archival collection. We’ll clarify availability during your visit or enquiry.
We collaborate with a curated group of artists, designers, and studios whose philosophies align with Thús Huma’s approach to material, craft, and narrative.
Purchases & Enquiries
Send us the title or description of the work, and our team will return with pricing, availability, and any additional details.
We accept major credit cards, bank transfers, and invoices for trade clients.
Yes. We ship worldwide using trusted art-handling and logistics partners.
Unless otherwise noted, international duties and import taxes are the responsibility of the client.
You’ll receive confirmation, timeline updates, and shipping information. For commissions, we share progress notes throughout the creation process.
Returns & Policies
Due to the nature of handmade and made-to-order works, purchases are typically final. Exceptions may apply—please enquire.
Deposits for custom pieces are generally non-refundable, as they cover design development and material commitments.
Yes. All collectible works include certification or documentation from Thús Huma and/or the maker.
If something arrives damaged, notify us within 48 hours. We will arrange assessment and repair or replacement where possible.
Press & Collaborations
Please contact our press team at press@thushuma.com for media kits, high-resolution assets, or interview requests.
Absolutely. We regularly work with editorial teams and cultural partners on features, exhibitions, and research projects.
All press and collaboration enquiries can be directed to info@thushuma.com.
Commissions & Custom Orders
Yes. We regularly develop bespoke pieces and site-specific installations for private clients, architects, and institutions.
Timelines vary by scale and complexity, typically ranging from 8–20 weeks.
In many cases, yes. Adjustments to dimensions, finishes, or materials can often be accommodated.
We begin with a conversation to understand the site and concept. From there, we provide sketches or models, refine materials, and oversee fabrication through to installation.
We welcome correspondence from makers whose work aligns with our ethos. Please send a portfolio or introduction to info@thushuma.com
Care & Craftsmanship
Each piece includes care guidelines tailored to its materials. We encourage mindful upkeep to preserve the integrity of natural surfaces.
We prioritise sustainably sourced materials and collaborate with makers deeply rooted in traditional and contemporary craft.
Materials and works come from a network of regional and international artisans, each selected for skill, ethics, and material knowledge.
Curating homes that inspire discovery and evoke meaning
